Shipping Policy

SHIPPING AND DELIVERIES

At ELEVEN-O-FOUR, our aim is to ship our products in a quick, safe and inexpensive manner. We try our best to ship goods to you as soon as possible. All purchases are shipped from our warehouse in Mumbai though reputed courier services. 

We will send you an email or WhatsApp message regarding the order as soon as the items are handed over to the courier company.

DOMESTIC SHIPPING

Shipping within India is FREE for all orders. 

For customers in India, we offer local shipping with a delivery time of 5-7 business days.

INTERNATIONAL SHIPPING

All international shipping is chargeable on the basis of weight and location. The customer will be informed via email once the order is shipped.

Normally, it takes around 7 -10 business days for international delivery.

PLEASE NOTE :

Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbor, etc. ELEVEN-O-FOUR takes no responsibility for goods signed by an alternative person.

In the event of re-shipment of the same order, customers will be responsible to pay reshipping charges. If the shipping address is incorrect where in the address and zip / post / pin code doesn’t match, customer will have to bear the cost of any to and fro charges for wrong shipping address. Please make sure your shipping address and postal codes are correct.